Education and training of staff on human rights principles

Education and training on the Human Rights Act 2004 is provided through an e-learning program, developed in consultation with the ACT Human Rights Commission (HRC). This is available for Canberra Health Services (CHS) staff and is required training for all managers. Current compliance with this required training is at 91%. Total of 134 staff completed the e-learning program in 2020-21 and the number and classification of staff are outlined in the table below.

Table 92 – Number of Canberra Health Services staff who completed the e-Learning program in 2020-21

Staff classification


ASO levels 2-6


Allied health assistant


Clinical coder level 1


Dentist level 3


Enrolled nurse


Health Professional Officer levels 1-3


Health Services Officer levels 3-10


Radiation therapist 4


Registered midwife G3 L2


Registered Nurse levels 1-4.3


Senior Officer levels C-A


Social worker


Specialist/Senior specialist


Reviews undertaken of internal policies and procedures for compatibility with human rights.

Human rights issues are considered in policy development and review. No specific reviews were undertaken into human rights issues in internal policies and procedures.

Any guidelines or checklists developed to incorporate consideration of public authority obligations under 40B of the Human Rights Act in decision making,

The CHS Policy Committee has an internal submission review form which confirms that internal policies and procedures have considered and referenced the Human Rights Act 2004 appropriately.

Any dissemination of information about agency obligations under the Human Rights Act to clients.

The rights outlined in the consumer handouts provided to patients are not in reference to the Human Rights Act. The ‘rights’ outlined in consumer handouts are from the Australian Charter of Healthcare Rights.

Human Rights Act considerations included in the complaints handling framework

Canberra Health Services refers patients to the HRC. The HRC reference the Human Rights Commission Act 2005, not the Human Rights Act 2004.

Inclusion of Human Rights Act obligations in contracts and tenders

CHS conducts procurement activities, including tenders and the resulting contracts awarded, in accordance with the Government Procurement Act 2001, Government Procurement Regulation 2007 and the ACT policy Government Procurement (Charter of Procurement Values) Direction 2020. These documents identify a range of Human Rights related requirements, and how they can be considered, incorporated and assessed in procurements where these principles are determined as relevant.

Procurements in CHS are coordinated by a dedicated Procurement team that are consistent with the Whole of Government templates under the stewardship of Procurement ACT. These templates address the relevant legislation and policies, and also capture the Human Rights requirements and principles as listed above as necessary. CHS Procurement will also utilise Whole of ACT Government panel arrangements where possible.

CHS Procurement meets regularly with Procurement ACT Executive and Senior Management to review procurement and contract management performance. CHS Procurement is an active member of both the ACT Procurement Community of Practice and Australia and New Zealand Health Procurement Roundtable, bodies which aim to achieve best procurement practice across their relevant jurisdictions. This includes ethical and human rights standards.

Internal dissemination of information to staff on the legislative scrutiny process

CHS Government Relations team conducted information sessions with staff to provide education and guidance on Cabinet and Assembly requirements and processes, including the legislative scrutiny process.

Liaison with the Human Rights Advisors on human rights principles or the legislative scrutiny process

CHS did not prepare any legislation during 2020-21.

Reviews or preparations for reviews of existing legislation for compatibility with the Human Rights Act

CHS works closely with the ACT Health Directorate who has responsibility for the Mental Health Act 2015 and the Mental Health (Secure Facilities) Act 2016.


There was no litigation that CHS were involved in during 2020-21 that included any arguments concerning the Human Rights Act 2004.