Changes to ACT legal services due to novel coronavirus (COVID-19)

02 April 2020

Legal services in the ACT have implemented new measures in response to the unfolding public health emergency surrounding novel coronavirus (COVID-19) to support the health and wellbeing of all Canberrans.

Anyone required to self-isolate or who is feeling unwell should not attend any of the ACT legal support services. This includes those on bail or subject to summonses, subpoenas or other compulsory processes. Individuals in these circumstances must contact the applicable service in advance. They will then receive advice about how their matters will proceed.

Legal Aid ACT

Legal Aid ACT helps people in the ACT with their legal problems, especially people who are socially or economically disadvantaged. Specifically, Legal Aid ACT has a helpline for general legal information and advice that is open to all members of the community, runs the Tenancy Advice Service and the Older Persons ACT Legal Service in the ACT, as well as many other services.

For more information, go to If you have been exposed to someone who has coronavirus or feel unwell, please do not approach reception and call the helpline on 1300 654 314 or email so they can determine the best way to assist you.

The ACT Human Rights Commission

The ACT Human Rights Commission promotes the human rights and welfare of all Canberrans. It handles a range of complaints about health services; complaints about discrimination, childrens services, services for older people and disability services. As part of the Commission, Victim Support ACT provides free counselling, case coordination and financial assistance to victims. Additionally, the Public Advocate and Children and Young People Commissioner advocates for people at risk of abuse and exploitation, and ensures that systems are upholding peoples’ rights and interests.

Go to or call (02) 6205 2222 for more information.

The Public Trustee and Guardian

The Public Trustee and Guardian provides permanent and secure Trustee, Guardianship, Financial Management, and Will and Enduring Powers of Attorney making services to the ACT community.

Go to or call (02) 6207 9800 for more information.


The Restorative Justice Unit

The Restorative Justice Unit facilitates restorative justice processes for people impacted by offences including those who are harmed, those responsible for causing harm as well as their respective communities of care.

For more information, call the Restorative Justice Unit on (02) 6207 3992 or email

Canberra Community Law

Canberra Community Law provides legal services to people on low incomes for over 30 years. Canberra Community Law has substantial legal practice experience and expertise in its areas of speciality.

Go to or call (02) 6218 7900 for more information.


Domestic Violence Crisis Service

The Domestic Violence Crisis Service (DVCS) is a specialist domestic and family violence service that seeks to reduce violence and abuse in relationships. DVCS provides crisis and long-term support services to help break the domestic and family violence cycle.

Go to or call (02) 6280 0900 for more information.


Women’s Legal Centre

The Women’s Legal Centre provides specialist advice in relation to family law, care and protection, employment and discrimination issues. The Centre’s Aboriginal Women’s Program provides culturally safe support to Aboriginal and Torres Strait Islander women.

For more information, go to or call (02) 6257 4377.


Care Inc. and the Consumer Law Centre

Care Inc and the Consumer Law Centre provide support and advice to people in financial stress. They are continuing to provide financial counselling, legal advice and microfinance services.

Call Care Inc. on 18000 007 or the Consumer Law Centre on (02) 6143 0044 for more information.


The Aboriginal Legal Service NSW/ACT

The Aboriginal Legal Service NSW/ACT undertakes legal work in criminal law, children’s care and protection law and family law.

Go to or call (02) 9213 4100 for more information.


Environmental Defenders Office ACT

Environmental Defenders Office ACT provides free initial legal advice on planning and environmental law matters.

For more information, go to or call (02) 6243 3461 for more information.