National Redress Scheme for people who have experienced institutional child sexual abuse

The ACT has joined the National Redress Scheme to provide support to people who have experienced institutional child sexual abuse.

The ACT Government will be responsible for claims against one of its organisations, for example organisations responsible for residential care facilities, youth justice facilities, public schools or public hospitals.

The ACT Government acknowledges that survivors of child sexual abuse suffer long lasting and severe damage that can affect them for the rest of their lives.

The 10-year scheme became available from 1 July 2018, and provides redress to eligible survivors in three ways:

  • access to counselling
  • a direct personal response - such as an apology - from the responsible institution for people who want it
  • a monetary payment up to $150,000. 

There are rules that apply. Access to the Redress Scheme depends on:

The type of abuse

It must include sexual abuse.

An institution must be responsible for the abuse. The Scheme does not cover non-institutional abuse, such as by a family member.

Where and when it happened

The abuse must have happened when the person was aged under 18 years.

It must have happened before 1 July 2018, when the Scheme started.

The institution or organisation responsible for the abuse must have joined the National Redress Scheme. Information about which institutions or organisations have joined is available on the National Redress Scheme website.

A person’s life now

The person applying must be an Australian citizen or permanent resident.


Applications for redress will be assessed by independent decision makers on a case-by-case basis, and survivors will be able to access independent legal advice funded under the Scheme, before accepting any offers.

Find out more about the Scheme or ring the National Redress Scheme Information Line on 1800 737 377.

Finding help and support

Support is available for people who have experienced institutional child sexual abuse. A complete list of support services can be found on National Redress Scheme website.

These support services will provide timely access to trauma-informed and culturally appropriate support during the application process. This includes helping people to prepare and submit their application and providing support as they receive a decision on their application.

If immediate assistance is required, 24-hour support is available through:

Future Updates

This webpage will be updated as the Scheme progresses. 

Information about the National Redress Scheme in the ACT

Information about a direct personal response from a representative of an ACT Government agency can be found here.

Information about counselling and psychological support for applicants living in the ACT can be found here.

Details about applications to the Redress Scheme made by people who are currently in prison or who have been sentenced to serve 5 years or more in prison can be found here.